This Privacy Policy (the "PRIVACY POLICY") applies to your use of the website www.secureemi.com, the services offered by Secure EMI (as defined under the "Terms of Use"), and Secure EMI applications on mobile platforms (Android, iOS, etc.) (collectively, "PLATFORM" or "WEBSITE"). It does not apply to third-party websites linked to the Platform or any relationships you may have with businesses listed on Secure EMI.
The terms "WE," "OUR," and "US" refer to Secure EMI (Transparent Solutions), and "YOU," "YOUR," and "USER" refer to users of Secure EMI. "PERSONAL INFORMATION" refers to any information that identifies you, such as your name, phone number, email address, and data linked to such information.
We have implemented reasonable security practices to protect the information we collect. However, due to the inherent vulnerabilities of the internet, we cannot guarantee complete security. By using the Platform, you agree to this Privacy Policy and consent to the collection, use, processing, and sharing of your Personal Information as described herein. If you do not agree with this Privacy Policy, do not use the Platform.
We collect, receive, and store your Personal Information to provide and improve our services. We may also collect third-party account credentials ("THIRD-PARTY ACCOUNT INFORMATION"), with your authorization, to enhance your experience. You may choose not to provide certain information, but this may restrict your ability to use certain features.
Purpose of CollectionWe collect and use Personal Information for the following purposes:
When you create an account, we collect your name, email address, phone number, and financial information (e.g., bank details, UPI ID, credit/debit card information, KYC documents, etc.). We use this information for authentication, transaction processing, and customer support.
We may also store customer information of users making payments through Secure EMI. This data is shared only when a customer consents to sharing it with the respective merchants. Secure EMI is not liable for any misuse of this information by the merchants.
Users may opt out of marketing emails by clicking the unsubscribe link provided in emails or by contacting support@secureemi.com.
Users have the right to request the deletion of their account and Personal Information. Upon such a request, Secure EMI will delete stored information unless required by law to retain certain data for regulatory compliance or fraud prevention.
To request data deletion, users can contact support@secureemi.com. However, deletion of an account will result in the termination of access to all Secure EMI services.
If you provide feedback, register a complaint, or ask a question, we will store your Personal Information and the content of your communication to respond effectively.
We track your activity on Secure EMI, including:
We use this data for analytics, improving security, and enhancing our services. However, this information is aggregated and does not personally identify you.
Secure EMI uses cookies to enhance user experience. Cookies are small data files stored on your device. We use both session cookies (expire when you close your browser) and persistent cookies (stay on your device until deleted). You can disable cookies in your browser settings, but this may impact functionality.
Third-party services may also use cookies for analytics and advertising. No Personal Information is shared with these third parties.
We do not sell or rent your Personal Information to third parties. However, we may share data with:
If Secure EMI undergoes a merger or acquisition, Personal Information may be transferred to the new entity with the same level of data protection.
Secure EMI reserves the right to modify this Privacy Policy at any time. Changes will be posted on the website and effective immediately. Users should review this policy periodically for updates.
Continued use of Secure EMI after modifications constitutes agreement to the updated Privacy Policy.
This Privacy Policy shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ludhiana, Punjab.
For complaints, data protection concerns, or breach of confidentiality, contact our Grievance Officer
Support Email: support@secureemi.com
Support Phone: +91-7986067549
By using Secure EMI, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
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